Capitol Tire & Service – Madison, WI
Capitol Tire & Service
What to expect
Ratings across platforms
Review counts reflect public data at the time of our last review. Capitol holds a 4.9 across 1,019 Google reviews, a perfect 5.0 on SureCritic (354), and a 4.9 on CARFAX. Tap any source to see the listing.
About Capitol Tire & Service
Capitol Tire & Service has kept Madison moving since 1985, and four decades on it has quietly become the most-reviewed auto repair shop in the city — a 4.9 rating across more than 1,000 Google reviews, far and away the largest review profile of any independent shop in Madison. Family-owned and operated under owner Bert Fuller, its whole philosophy is summed up in a line customers repeat back in their reviews: “we’re on the same team.” This is a people-first shop that happens to fix cars, not the other way around.
It is a genuine one-stop shop and a NAPA Auto Care Center with ASE-certified technicians, an Auto Value certified service center, and an authorized Bridgestone/Firestone tire dealer. The team handles the full range of work: tires, oil changes, brakes, steering and suspension, engine diagnostics and repair, electrical, undercarriage, transmissions, exhaust, wheel alignments, batteries and inspections. Repairs are backed by NAPA’s nationwide 24-month / 24,000-mile warranty — coverage that follows you even when you’re out of town.
Capitol is built around not wrecking your day: free loaner cars, a free shuttle, and vehicle pick-up and drop-off, plus a comfortable waiting area with free WiFi and hot drinks. Reviewers mention the same things again and again — an actual human answers the phone, the pricing is transparent with no surprise bills, and the team explains what a car needs now versus what can wait, without the upsell. It’s a locally-rooted business that supports Middleton Little League and the Boy Scouts.
In the interest of full transparency: Capitol doesn’t do everything, and doesn’t pretend to — it doesn’t service trucks 1.5 tons and up, motorcycles, or Lancias, and on-site ADAS calibration is on the roadmap rather than in the bay today. Under the same ownership, Wrench Auto Service serves drivers over in nearby Middleton.
Why we rank it #1 in Madison
Capitol Tire & Service is the clearest kind of #1: it leads Madison on the numbers that are hard to fake. It has more Google reviews than any other independent shop in the city — over 1,000 — at an elite 4.9 rating, a perfect 5.0 across 354 SureCritic reviews, four decades of family ownership, NAPA and ASE certification, and a nationwide 24-month/24,000-mile warranty. Madison has several excellent shops, and a few match Capitol’s rating; none come close to that combination of volume, tenure, certification and coverage. On merit, it’s the top pick in town.
Services offered
What customers say
“When my tire got punctured, Capitol Tire got me an appointment the very next morning, found a great new set of tires for me (with a rebate, to boot), and had them on before close that day. They also provided me with transportation to my home while I waited for service to be complete. Wonderful experience, wonderful service. I will use them as a service provider again (though I hope I don't have to for a while!).”
“When my daughter limped in midday with a sputtering Kia that had an engine light on, Derek and the staff gave her exceptional service. They gave her a lift home, called the next morning with an estimate, and had her back with a functional car in less than 48 hours. Even picked her up to retrieve the Kia. Over and above service. Thank you.”
“The team is great. They're courteous, resourceful and professional. They know how to ride the line between what's recommended for safety and damage mitigation down the line while also not breaking the bank or being pushy about less important repairs. I'll certainly be visiting them again for my future car repair and maintenance needs.”
“This shop is the best. Been going here for 4 years. My car needed a new starter. They recommended Liberty Towing, also a great company. Capitol Tire got my car at around noon on a Friday and had the job done by 3:30! There are no hidden costs because they keep you in the loop the whole way. Really good guys.”
Verified Google reviews. Capitol holds a 4.9 rating across 1,019 Google reviews.
Photos
Business hours
| Monday | 8:00 AM – 6:00 PM |
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |