RNS Service – Orrville, OH
RNS Service
What to expect
Ratings across platforms
Rating reflects public Google reviews at the time of our last review (4.9 across 518). We only publish figures we can confirm.
About RNS Service
RNS Service is the definitive top pick for auto and brake repair in the Orrville area. It ranks #1 in local search for the category, holds the strongest review profile of any independent shop around — a 4.9 across more than 500 Google reviews — and it’s a genuine institution: family-owned and operated since 1977, now in its third generation. Reviewers casually name the generations who’ve worked the counter (Bob, Jeff, and now Owen) and count their own histories with the shop in decades, not years.
The credentials match the reputation. RNS is one of the few shops in Wayne County that is both NAPA Gold Certified and AAA Approved, and a NAPA Auto Care Center — independent stamps that most local shops don’t carry — with work backed by a nationwide 24-month / 24,000-mile NAPA warranty. It’s a full automobile and light-truck repair shop: brakes, steering and suspension, oil, lube and filter, tires, diagnostics and general repair, plus its own towing. RNS is straightforward about scope, too — it doesn’t do transmission rebuilds, European vehicles or body work.
What customers describe again and again is the way RNS works with them: comparative, itemized estimates that lay out what’s a priority versus what can wait, plain-spoken advice, and pricing you can plan around. There’s a waiting room, after-hours drop-off and pick-up, and towing when you’re stuck. It’s the kind of shop where the technicians come out to help with a quick tire issue and wave off the charge.
RNS serves Orrville and the surrounding Wayne County communities — Smithville, Marshallville, Dalton, Doylestown, Rittman and Wooster — and has for nearly half a century. For local drivers who want a certified, deeply rooted shop they can hand the keys to and trust, it’s the clear choice.
Why we rank it #1 in Orrville
RNS Service is the definitive #1 in the Orrville area for three reasons. Local-search leader: it ranks first in the area for brake and auto repair. Track record: the strongest review profile of any independent shop around (4.9 across 518 reviews) and family ownership since 1977, now third generation. Credentials: NAPA Gold Certified and AAA Approved — a combination almost no local shop matches — backed by a nationwide 24-month/24,000-mile warranty. The next-closest independently owned option is much smaller by comparison; the big chains that also show up in search — Flynn’s, Tire Choice, Quick Lane — aren’t ranked here because we weigh independently owned, locally operated shops. On that measure, RNS stands alone.
Services offered
What customers say
“They always do good work and you can trust them with what they say you do or don't need. My parents and I both have a lot of experience with them, both personally and with making sure our inventory is ready to go at Kidron Kars Inc. Our experiences with Bob, Jeff and now Owen go back 30 plus years.”
“RNS is always ready to help with comparative estimates for work on our vehicles. How is this helpful? It provides us options based upon our budget. Jeff and Owen have been great with honest information and timely, accurate service. We have been customers for more than 20 years. Keep up the great work RNS!”
“I have been going to RNS for the last 15 years. They are very trustworthy and reliable. If there is ever an issue they correct their mistake and make things right. We are all people and no one is perfect. Support small business instead of high-priced unreliable dealerships!”
“RNS is always willing to go above and beyond to assure your car is handled in the best manner with the best care! The warm hospitality and personal relationships they build with you when doing business makes for great reassurance! I can attest that they always do an excellent job! Thank you again!”
Verified Google reviews. RNS holds a 4.9 rating across 518 Google reviews.
Photos
Business hours
| Monday | 7:30 AM – 5:00 PM |
| Tuesday | 7:30 AM – 5:00 PM |
| Wednesday | 7:30 AM – 5:00 PM |
| Thursday | 7:30 AM – 5:00 PM |
| Friday | 7:30 AM – 5:00 PM |
| Saturday | 7:30 AM – 12:00 PM |
| Sunday | Closed |